Support
Contact us
A question or a problem? Write to tonybassil292@gmail.com. We reply within 72 business hours.
For a bug, please tell us your iPhone model, your iOS version and what you were doing. During a game, Pause ▸ Report a bug opens an email directly.
How to play
How do I shoot?
Put your finger anywhere on the board, drag away from where you want to shoot, then let go. The further you pull, the stronger the shot; above 80% power the aiming line widens and the shot gets less accurate. To cancel, move back near your starting point or put down a second finger.
What are the game modes?
Solo: courses to finish in as few shots as possible, playable offline. Daily challenge: one course a day, with as many shots as its par. Cards: a free card every 6 hours. Online: duels against other players.
Online mode
How do I play online?
Tap “Play online” on the home screen. The first time, an anonymous account is created with your username: no email or password is required. A one-on-one duel is won by the first player to win 2 holes; each shot must be played within 20 seconds.
What is energy for?
Each online duel costs 1 energy. You can hold up to 5 and get 1 back every 15 minutes. If you cancel an opponent search, the energy is given back.
How do I add or block a friend?
From the friends list in online mode, send a request to a player. On a player's profile, “Block” stops them from inviting you and from being in the same match as you.
How do I report a player?
On a player's profile or in your friends list, tap “Report” and choose a reason (offensive username, cheating, abusive reactions, harassment, other). Every report is reviewed within 48 hours. A username reported by several players is hidden until then. In an emergency or if someone is in danger, contact the authorities.
Purchases
What can I buy?
Four diamond bundles, a starter pack (once only) and the Spider ball. Prices are shown by the App Store, including tax and in your currency, before you buy. Diamonds and coins never expire and have no real-world value: they cannot be traded or converted into money. The whole game can be played without paying. Details in the terms of sale.
How do I restore my purchases?
Open the Shop and tap Restore purchases at the bottom of the screen, using the same Apple Account as for the purchase. The starter pack and the Spider ball are restored. Diamonds and coins are consumable purchases: Apple does not allow restoring them, and they are lost if you delete the app without an iPhone backup.
How do I get a refund?
Payments are collected by Apple, so refund requests go to Apple at reportaproblem.apple.com (sign in with your Apple Account, then “Request a refund”).
My purchase did not arrive.
Check your connection, then tap “Restore purchases”. If a purchase is “Waiting for approval” (Apple's Ask to Buy), it arrives as soon as a parent approves it. Otherwise, write to us with the date of the purchase.
Your data
How do I delete my data?
In the app: Profile ▸ Delete my data, then confirm. Your online account is deleted on the server, then your data is erased from the iPhone. This cannot be undone. Uninstalling the app does not delete the online account. Details in the privacy policy.
How do I get a copy of my data?
Write to tonybassil292@gmail.com. We reply within one month.